Cookie & Tracking Policy

This policy explains the cookies, local storage and similar technologies used on the Gem Stone Music JA platform, what each one does, and how you control the optional ones.

In this policy, “storage” means both cookies and browser storage such as local and session storage. Some platform functions work with browser storage rather than cookies, and both are covered here.

You do not need an account to read this policy or to change your choices.

Essential storage is needed for the platform to work and cannot be switched off through the cookie banner. Without it, signing in, completing a payment, or holding a booking session together would not be possible.

• Sign-in and session: keeps you authenticated while you use the platform and lets the server recognise your signed-in session.
• Security and abuse prevention: supports protections against fraudulent or automated activity, including server-side rate limiting.
• Your cookie choice (gsm_cookie_consent_v1): remembers the decision you made so the banner does not keep appearing. It records your decision, the categories granted and when you decided.
• Anonymous visitor key: a random identifier kept in your browser so a consent record can be recognised without identifying you. It is not linked to your name.
• Checkout and booking session: keeps a ticket order or a booking payment together while you complete it, so you are not charged twice or issued duplicate tickets.
• Session visit marker: a short-lived marker that prevents the same page view from being counted repeatedly in one browser session.

These items do not track you across other websites, are not used for advertising, and are not shared for marketing purposes.

With your permission, the platform loads Google Analytics to measure how visitors use Gem Stone Music JA: which pages and artist profiles are viewed, which events are opened, and which actions are completed. This helps us understand what people are looking for and improve the platform.

Optional analytics is the only optional category offered on this platform. It starts off and stays off until you accept it.

• The Google Analytics script is not loaded before you accept optional cookies.
• Before the tag loads, all optional signals are set to denied through Google Consent Mode, so any other tag on the page waits as well.
• Embedded third-party media, where a page uses it, is loaded only after you accept optional cookies.
• We do not send your name, email address, telephone number or message content to analytics. Measurement is based on pages and event names.

Where analytics has been granted, Google may set measurement cookies such as _ga and _ga_<container> (up to two years) and _gid (24 hours) to distinguish visits. Their duration is set by the provider and may change.

Gem Stone Music JA does not currently use advertising cookies, advertising pixels or cross-site tracking technologies. No advertising identifier is created, and no advertising network receives information about your use of the platform.

If advertising technologies are introduced in future, this policy and the consent interface will be updated first, the new category will be presented as a separate optional choice that is off by default, and it will not be loaded before you grant it. This paragraph is a statement of current fact, not a description of an active technology.

On your first visit, a cookie banner presents two equally weighted choices alongside a separate preferences control:

• Accept All Cookies: grants the optional analytics category and leaves essential storage working.
• Essential Only: rejects every optional category and keeps essential storage only.
• Cookie Preferences: lets you review each category and choose separately before saving.

Refusing optional cookies never restricts your access: you can browse, follow talent, buy tickets and use your account with essential storage only.

Your decision is stored in your browser and recorded on our server with the decision, the categories granted, the notice version (2026-10-31-b), the page where you decided, the time, and whether you were signed in. Where you were signed in, the record is associated with your account. A privacy-preserving hash of your IP address is stored instead of the address itself.

The banner appears until you make a choice. It is not shown again after a recorded decision, unless the set of optional categories changes in a way that requires a fresh choice, in which case the new choice is requested with the updated notice.

You can revisit your choice at any time using Cookie settings in the website footer, on this page, or from your account settings. The preferences panel opens with your current choice already reflected.

If you withdraw analytics consent:

• Future optional measurement stops, and the analytics tag is no longer loaded on later pages.
• Analytics cookies that can be removed from your browser (_ga, _ga_*, _gid, _gat) are expired immediately.
• Consent signals already sent to the analytics provider are updated to denied.

Withdrawal does not delete records already lawfully created, such as an earlier consent record, which is kept so we can demonstrate when and how a choice was made.

You can also clear or block storage in your browser settings. Clearing it removes your saved choice, so the banner will ask again, and analytics will not run until you accept.

Essential storage lasts for the period needed by the function it supports: your cookie choice is kept until you change it, clear your browser or the notice requires a fresh decision, and session items expire when the session ends or within a short period.

Analytics cookie durations are set by the analytics provider, as described above. Consent records kept on our server are retained as evidence of your choice and are handled under our Privacy Notice.

• Base44: platform hosting, authentication, database and file storage for the application.
• Supabase storage: storage and delivery of media such as images and video used on the platform.
• Google Analytics: optional analytics measurement, only after you accept it.

This list reflects the providers used for storage and measurement at the date of this version. Other providers involved in identity verification, payments and support are described in the Privacy Notice.

Every major browser lets you view, block and delete cookies and site storage. Blocking essential storage may prevent you from signing in, completing a booking payment or receiving tickets, because those functions depend on it.

Browser-level “do not track” and global privacy control signals are respected as a preference, but this platform does not run cross-site tracking that such a signal would otherwise switch off.

Questions about this policy can be sent to support@gemstonemusicja.com. If you are not satisfied with our response, the Complaints & Appeals procedure explains what happens next, and you may also contact Jamaica’s Office of the Information Commissioner where the matter falls within its jurisdiction.

This is version 1.1, effective 31 October 2026. Version 1.1 corrects the list of service providers only: it names the storage and delivery services actually in use and removes an attribution that could not be supported. No storage category, choice or control described in version 1.0 has changed.

If our storage or tracking practices change, this policy is updated and the notice version is shown again where a fresh choice is needed. Earlier versions are retained with the consent records that named them.